On-site presence.
A caretaker who is at the building, not on a call sheet — walking the common areas, opening up, and noticed by residents as a familiar face.
Service
Caretakers and building managers.
Committees often ask for a building manager when what they need is a caretaker — or the reverse. We place on-site caretakers for the hands-on day-to-day, and building managers for oversight, contractor coordination, and committee liaison. The first step is working out which the building actually requires.
Day-to-day upkeep.
Bins out, lights checked, lifts watched, leaks caught early. The small jobs that keep a building tidy are handled before they become committee items.
Contractor supervision.
Trades are met, briefed, and signed off. A building manager coordinates the work, checks it against scope, and keeps the committee informed.
The difference, explained.
A caretaker does the hands-on upkeep. A building manager oversees the building — contractors, budgets, and committee liaison. We place either, or both.
- 01
Scope
We walk the building with you and map what the day-to-day actually requires.
- 02
Match the role
We advise whether you need a caretaker, a building manager, or both, and at what hours.
- 03
Induct
The person is briefed on the building, the systems, the contractors, and the committee.
- 04
Supervise
A Savoy supervisor backs the role, covers absence, and reports to the committee monthly.
Held to standard
The right role, vetted and supervised.
Every caretaker and building manager is interviewed, reference-checked, and inducted on the building before they start. A Savoy supervisor stands behind the role, covers absence, and keeps the committee informed — so the building is never reliant on a single person.
- Interviewed and reference-checked Before anyone is placed on your building.
- Police-checked where required For roles with key and access responsibility.
- Insured and supervised Public liability cover and a Savoy supervisor behind the role.
- Cover for leave and absence The building is never left unattended.
Questions
Questions committees ask.
- What is the difference between a caretaker and a building manager?
- A caretaker handles the hands-on, day-to-day upkeep — common areas, bins, minor jobs, and an everyday presence at the building. A building manager works a level above: overseeing the property, coordinating and supervising contractors, managing maintenance schedules, and liaising with the strata committee. A caretaker keeps the building running; a building manager keeps it organised.
- Do we need both a caretaker and a building manager?
- Not always. A smaller owners corporation is often well served by a part-time caretaker alone. Larger or busier buildings benefit from a building manager who coordinates contractors and reports to the committee, with a caretaker doing the daily work underneath. We scope the building and advise honestly rather than placing two roles where one will do.
- Can the role be full-time or part-time?
- Either. We place full-time on-site caretakers and building managers for large complexes, and part-day or rotating coverage for buildings that do not need a permanent presence. The hours are scoped to the building, not sold as a fixed package.
- Who supervises the caretaker or building manager?
- A Savoy Concierge supervisor stands behind every placement. They induct the person, check the work, cover leave and absence, and report to the committee — so the responsibility does not sit with one individual or with the body corporate directly.
- Where do you operate?
- Across Sydney, Melbourne, Brisbane, the Gold Coast, Perth, Adelaide, and Auckland, with coordination from a single point of contact for strata managers running a portfolio across more than one city.